This page applies to services provided by Carly Rivers – McKenzie Friend and the website: yorkshirefamilycourtsupport.co.uk.

It brings together the Legal Information, Website Terms of Use, Enquiry Form Terms, and Privacy Policy.

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Legal Information​

I am not a solicitor or barrister, I am not regulated by the Solicitors Regulation Authority, and I do not operate as a law firm.

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My role is to support people who represent themselves in family court. I can help you prepare, organise paperwork, and understand the practical steps in the process. I do not provide legal advice, I do not act as your legal representative, and I do not speak for you in court. I do not go on the court record, sign documents on your behalf, or contact the court or the other party as your representative unless a judge specifically allows this.

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Everything shared on this website, by email, or in consultations is intended as general guidance only. It should not be treated as a replacement for advice from a qualified and regulated legal professional if you feel you need that. In many straightforward family cases, parents can act as litigants in person with the right support; where a case is complex or needs specialist legal input, I may suggest that you seek independent legal advice.

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By using my services, you accept that you remain the litigant in person and that you are responsible for the decisions made in your case and its outcome. I work within court guidance on McKenzie Friends and aim to support you in a way that is transparent, honest, and within those limits.

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Website Terms of Use

These terms apply to your use of yorkshirefamilycourtsupport.co.uk

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1. About my service​

I provide support as a McKenzie Friend to people representing themselves in family court. I am not a solicitor or barrister, I do not run a law firm, and I do not provide regulated legal services. Nothing on this website, in emails, or in consultations is legal advice.

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2. No legal advice or representation

All information on this website is provided for general guidance only. It should not be relied on as a substitute for independent legal advice from a qualified solicitor or barrister. You remain responsible for your own case, decisions, and outcomes.

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3. Enquiries and contact

If you contact me through the website, phone, or email, you give permission for me to use your details to respond to your enquiry and, where appropriate, to discuss arranging support. I do not pass your details to any third party for marketing.

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Please note that this website and its enquiry forms are operated using third-party website and form services. When you submit an enquiry, your information may be processed and stored through those services as well as by me. While I take reasonable steps to handle your data responsibly, no online system can be guaranteed to be completely secure, and information submitted via the internet is provided at your own risk.

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How your personal data is handled is explained further in the Privacy Policy below.

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4. Fees and agreements

Any work I carry out is subject to agreement between us about what support you want and what it will cost. Fees will be discussed and confirmed before any paid work starts.

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5. Website content

I aim to keep the information on this website accurate and up to date, but I cannot guarantee it will always be complete or current. I am not responsible for any loss arising from reliance on website content. Links to external websites are provided for information only, and I am not responsible for their content.

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6. Changes to these terms

These terms may be updated from time to time. The most current version will always be published on this page.

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7. Governing law

These terms are governed by the laws of England and Wales.

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Enquiry Form Terms

These terms apply when you submit an enquiry through: 

yorkshirefamilycourtsupport.co.uk

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1. Purpose of the enquiry form
   Submitting an enquiry is for initial contact only. It does not create a client relationship and does not book or reserve support.

2. Use of your information
   By submitting the form, you agree that I may use the information you provide to respond to your enquiry and discuss possible support.

3. No legal advice
   Any response to your enquiry is general guidance only. It is not legal advice, and you remain responsible for your case and decisions.

4. Next steps
   If you decide to proceed, the scope of support and any fees will be agreed separately before any paid work begins.

 

Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected by Carly Rivers – McKenzie Friend, operating through yorkshirefamilycourtsupport.co.uk, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

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What information I collect

I may collect your name, contact details (such as email address and phone number), and information about your situation if you contact me through the website, email, phone, or consultation. I only collect information that is necessary to respond to your enquiry or provide support.

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How your information is used

Your information is used to respond to enquiries, provide support, manage appointments, and keep basic records. I do not sell, rent, or share your personal data with third parties for marketing purposes.

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Data storage and security

Your information is stored securely and accessed only by me. Reasonable steps are taken to protect personal data from loss, misuse, or unauthorised access. Please note that data submitted through the website is processed via third-party website and form services, and no method of internet transmission can be guaranteed to be fully secure.

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How long I keep your data

Personal data is kept only for as long as necessary for the purpose it was collected, or where there is a legal or practical reason to retain it.

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Your rights

You have the right to request access to your personal data, request corrections, request deletion, or raise concerns about how your data is handled. You can contact me at any time to exercise these rights.

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Contact

If you have questions about this Privacy Policy or how your data is handled, you can contact:
Carly Rivers – McKenzie Friend
Email: carly@yorkshirefamilycourtsupport.co.uk
Website: yorkshirefamilycourtsupport.co.uk